This edition of SITPRO Solutions lists some of the useful advice services (other than SITPRO’s Helpdesk) that traders can call for assistance on specific issues when online guides like BusinessLink are unable to answer all their questions.
The British Standards Institution (BSI) publishes international standards regarding British and EU requirements for product certification. It offers an enquiry service to help identify standards.
Tel: 020 8996 9001 - Email: cservices@bsigroup.com
UK Trade and Investment (UKTI) provides free access on its website to: information on the export potential of business sectors; information on overseas markets; how to contact their International Trade Teams for help; full details of UKTI services for exporters.
Tel: 020 7215 8000 - Website: www.uktradeinvest.co.uk
Chambers of Commerce are able to offer export documentation including EUR1 Movement Certificates, Certificates of Origin (Arab and EC) and ATA Carnets.
Website: www.britishchambers.org.uk/find-your-local-chambers
The Export Control Organisation is responsible for legislating, assessing and issuing export licences for specific categories of "controlled" goods including 'dual use' goods, radioactive sources and military items.
Email: ECO.Help@bis.gsi.gov.uk - Tel: 020 7215 4594
N.B. The Museums, Libraries and Archives Council (MLA) is responsible for export licences for cultural goods while the Home Office covers chemicals used in the production of drugs.
The HM Revenue and Customs (HMRC) National Advice Service deals with all general telephone enquiries from businesses and the public. Advisors can answer general queries on VAT, customs, excise duties and can arrange appointments for one to one advice meetings locally.
Tel: 0845 010 9000 - Website: www.hmrc.gov.uk
If you need help with a trade procedures query, call the Helpdesk on
020 7215 8150 or email helpdesk@sitpro.org.uk 
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Return to SITPRO News: Issue 70, Autumn 2009